Keep Your Guests. Save Your Revenue.
Own Your System

We build custom booking engines, guest apps, and keyless check-in, integrated into your PMS, owned by you. No SaaS. No monthly fees. No off-the-shelf.

  • You own the code and platform outright
  • Built specifically for how your properties operate
  • Integrates with your existing PMS and tools
  • We build it, you own it. Walk away any time.

Trusted by 50+ hospitality operators · Custom booking engines to keyless entry · Fully owned, zero subscriptions

RMS Cloud Logo
OFFICIAL Integration Partner

We work directly with RMS Cloud's engineering team to ensure your integration is robust, secure, and future-proof.

What We Build

The revenue infrastructure your properties are missing.

Not a subscription you bolt on. A direct channel and upsell engine built around your operation and owned outright by you.

Direct Booking Engine

Guests book on your site, under your brand. Real-time RMS Cloud sync. Zero commission to Booking.com or Airbnb on direct bookings. Full guest data, yours to keep and market to. ↑ 25% direct revenue increase — City Break Apartments

Pre-Arrival Upsells

Timed offers sent 7 days before arrival, like early check-in, room upgrades, and welcome packs. Your guests were ready to spend more. They just needed to be asked. Most never were. ↑ Properties with structured upsells see 20–30% higher profitability

Guest App + Self Check-In

Guests book, verify ID, and unlock their door from one branded app. Your direct channel extends beyond the booking, it becomes the entire guest journey. ↑ 70+ self-check-ins per week, up from under 10

Keyless Bluetooth Access

Salto, OmniTec, and more are integrated directly into your guest app and booking flow. The full guest experience, from booking to door, in one system, your team doesn't have to manage manually. ↑ Front desk workload reduced by 50%

Your Ops Shouldn't Depend on
You Being Available 24/7.

We build the system that runs when you're not in the room with check-ins, guest comms, access, and bookings. Branded to you. Connected to your PMS. Owned by you outright.

How It Works?

Three steps. No surprises.

Free Tech Audit — 30 minutes

Tell us how your bookings break down today — what share is OTA, what’s direct, and where the friction is. We’ll show you what a direct channel would look like, specifically for your properties. No generic demos.

Scoped Build Plan

You get a clear breakdown for the booking engine, upsell flows, PMS integration, timeline, and cost. Everything is mapped out upfront, so you know exactly what will be built. You approve the plan before we write a single line of code. Move forward after you’re fully confident.

Built, Tested, and Yours

We ship. You own it outright. No monthly fees. No revenue share. No vendor lock-in. City Break Apartments went from kickoff to live direct bookings in 14 weeks and saw a 25% revenue increase within the first quarter. You keep full control of your platform and revenue.

We Built City Break Apartments' RMS-integrated Booking Platform

Building Online Booking Software and Keyless Technology for Serviced Apartments
72+Weekly self check-ins via mobile app
580+Active users on the new website within 2 months of rollout
7xGrowth in self check-ins after app launch
Building Online Booking Software and Keyless Technology for Serviced Apartments

“Working with RaftLabs has been amazing. The team is super responsive and quick to address our needs. They built a booking platform that's been a game changer for our team and our guests.”

Photo of Paula Castro
Paula CastroReservations Officer, City Break ApartmentsIreland

What clients say

What Our Client Say About Us

Three-year average engagement. Founders and operators describing the work in their own words. No marketing varnish.

Paula Castro
Paula Castro
Reservations Officer, City Break Apartments
Ireland

“Working with RaftLabs has been amazing. The team is super responsive and quick to address our needs. They built a booking platform that's been a game changer for our team and our guests.”

01 / 01

The Math Most Operators Haven't Run

Typical OTA DependencyAfter Direct ChannelAnnual $ Impact
Blended commission rate
18–22%
0% on direct bookings
$90K–$110K saved per $500K OTA revenue
Guest data ownership
None
Full (name, email, stay history)
15–20% repeat booking uplift via re-marketing to owned list
Direct booking ratio
<20%
35–50% (12-month target)
Every 10% shift direct saves $15K–$25K per $500K annual bookings
Time to live
—
12 weeks from kickoff
Commission savings begin day one of go-live
Break-even on build cost
—
Typically under 12 months
$40K–$90K build recovered in year one at 20% direct target
Pre-arrival upsell revenue lift
0%
20–30% per direct booking
$30K–$45K additional revenue on 1,000 direct bookings at $150 ADR

Recognition

Awards & Recognition

Clutch recognition
Clutch logoClutch rating

Top Sanity Development Company on Clutch

GoodFirms recognition
GoodFirms logoGoodFirms rating

Best Company To Work With by GoodFirms

Sortlist recognition
Sortlist logoSortlist rating

Top-rated Agency on Sortlist

Ready to build something amazing?

With experience in product development across 24+ industries, share your plans, and let's discuss the way forward.

  • You'll know scope and cost before committing. No obligation.
  • Working prototype within 3 weeks of kickoff.
  • Milestone-based payments. Progress before the next invoice.
  • 60-day post-launch warranty. Bug fixes, UI tweaks, deployment support. No retainer.
  • All conversations are NDA-protected.

Frequently Asked Questions

What operators usually ask us.

No. We build custom software that you own outright. No monthly platform fees, no vendor lock-in, no features behind a paywall. Once it’s built, it’s yours.
No. We’re an official RMS Cloud development partner. Everything we build integrates directly and in real time with your existing PMS. We don’t ask you to replace what’s working.
You don’t have to. The direct channel runs alongside your existing OTA presence. Most operators start shifting spend to drive direct traffic once the engine is live, at which point every direct booking is pure margin recovery.
No. We start from your current stack and fill the gaps. If RMS Cloud is working, it stays. If WhatsApp is where your check-in chaos lives, we solve that specifically. We build around what works, not over it.
City Break Apartments took 14 weeks from kickoff to launch, covering a full booking engine, guest app, and Bluetooth keyless access. Scope determines timeline. You get a realistic estimate in the audit call.
That’s the point of building it. Every system we deliver is designed to remove what your team manages manually. The operators we work with typically save 20–30 hours per week after launch.
30 minutes on a call. We map your current tools, where the friction is, and what you’d want automated. At the end, you get a clear picture of scope, timeline, and cost. No pitch. No obligation.