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Business Development Manager (Software Solutions/Services)
This is a remote position.
The role: Drive qualified pipeline for high-value custom development projects ($60K–120K+) through strategic outbound to enterprise buyers. Own prospecting, qualification, and SQL hand off to technical teams.
What you'll do
- Outbound execution — Build targeted account lists (Apollo), craft personalized sequences (Smartlead), manage LinkedIn outreach, and track in HubSpot.
- Lead qualification — Run discovery calls to validate: budget authority, technical requirements (APIs, integrations, multi-location complexity), decision timelines, stakeholder mapping
- Campaign optimization — A/B test messaging, analyze reply rates, iterate based on data (not vanity metrics)
- Pipeline ownership — Weekly reporting: accounts touched, SQLs generated, conversion rates, deal velocity
- Market intelligence — Feed back: buyer objections, competitor intel, pricing benchmarks, messaging effectiveness
Requirements
- 4–6 years B2B tech sales — Selling custom development, SaaS platforms, enterprise software, or technical services (not products)
- High-ticket experience — Proven track record closing or generating pipeline for $50K+ deals with 3–6 month cycles
- Technical fluency — Can hold conversations with CTOs, Engineering Managers, IT Directors about APIs, integrations, system architecture
- Outbound craft — Your cold emails get replies. You research accounts, personalize at scale, and know the difference between good and bad copy
- CRM discipline — Comfortable with Apollo, HubSpot, Smartlead (or equivalents). You track, you learn, you iterate
- Self-starter mentality — No hand-holding. You build lists, test hypotheses, own outcomes
100% Remote
Full Time
Full Stack Developer
This is a remote position.
We are looking for a skilled Software Developer with strong experience in Node.js and React to join our growing engineering team. The ideal candidate will be responsible for building scalable web applications, working closely with product and design teams, and delivering high-quality solutions.
Key Responsibilities
Design, develop, test, and maintain web applications using Node.js and React.
Build RESTful APIs and integrate third-party services.
Collaborate with UI/UX designers, product managers, and QA teams.
Write clean, maintainable, and efficient code following best practices.
Participate in code reviews and contribute to technical improvements.
Debug and optimize applications for performance and scalability.
Deploy applications and support production issues when required.
Requirements
Minimum 3 years of hands-on experience with Node.js and React.
Strong knowledge of JavaScript (ES6+), HTML, and CSS.
Experience with REST APIs, JWT authentication, and API security.
Experience with Git and version control workflows.
Understanding of cloud platforms (AWS/GCP/Azure is a plus).
Good problem-solving and communication skills.
Familiarity with databases such as MongoDB, PostgreSQL, or MySQL.
Benefits
5-Day Work Week — Enjoy a healthy work-life balance.
Fully Remote Team — Work from anywhere in India with teammates across the country.
Your Space, Your Way — Set up your workspace the way you like.
No Commute, Ever — Save time and energy by working from home.
Flexible Work Schedule — We focus on productivity and quality deliverables, not time tracking. You choose when and how you work.
Annual Offsites & Team Catch-ups — Connect, collaborate, and unwind with the team through in-person meetups and offsite events.
100% Remote
Full Time
Head of Delivery
Job Description
This is a remote position.
About RaftLabs
RaftLabs is an AI-native custom software development company building products and platforms for clients across the globe. We operate as a fully remote team and work across diverse domains, from SaaS products to enterprise integrations to AI-powered workflows. We move fast, we care about craft, and we hold ourselves to a high bar on delivery quality.
As we scale, we need someone who can hold the entire delivery engine together.
The Role
This is not a typical project manager role.
You will be the single point of accountability for delivery across all active projects at RaftLabs. You will sit above our project managers, not beside them. Your job is to make sure every project is running on track, every client is informed and happy, and every manager is doing what they are supposed to do. When they are not, you escalate, course-correct, or take charge.
Think of it this way: 15 projects are running in parallel. Five managers own them. You own all five managers.
What You'll Own
Delivery Oversight
- Maintain a real-time pulse on every active project: timelines, risks, blockers, and progress
- Ensure no delivery slips are without early visibility and a mitigation plan in place.
- Identify projects that are off-track before the client notices
Manager Accountability
- Ensure every project manager is following their defined SOP consistently and not just occasionally
- Run regular check-ins with PMs and hold them accountable to their commitments.
- Act as the escalation layer between PMs and leadership.
Client Health
- Make sure every client is receiving regular, structured updates.
- Ensure meeting minutes are documented after every client call
- Run or oversee periodic temperature checks to catch dissatisfaction early
- Step in on client communication directly when a situation needs a senior hand.
Estimation & Billing Hygiene
- Review and challenge estimates before they go out; spot underestimation, over-commitment, or scope creep before it becomes a problem.
- Ensure all hours are being logged accurately and on time
- Make sure that work being done is being billed correctly with no value leakage
Process Compliance
- Ensure the RaftLabs Manager OS (our internal operating system for delivery) is being followed across all projects
- Identify gaps in how managers are operating and close them through coaching, escalation, or process improvement.
Requirements
What We're Looking For
Experience
- 3 to 5 years of experience managing software delivery at a services or agency company
- Has managed multiple projects simultaneously across different domains and client types
- Has directly managed or overseen project managers or team leads, not just developers.
- Solid familiarity with the software development lifecycle (Agile, sprints, releases), well enough to challenge estimates and spot risk
- Prior experience specifically at a tech services or custom software development company
- Has worked in fast-moving, multi-client environments where context switching is the norm
Skills & Traits
- Exceptional at context switching: you can move from a billing conversation to a technical estimate review to a client escalation in the same afternoon.
- Strong communicator, written and verbal, especially in a sync and remote environment
- Detail-oriented without being a bottleneck; you track everything but do not slow things down.
- Comfortable challenging estimates, pushing back on over-commitment, and having hard conversations when deliveries are at risk
- Ownership mindset: You do not wait for problems to come to you; you find them first
Remote-Ready
- Has worked in a fully remote setup and knows how to build accountability and visibility without micromanaging
- Disciplined about documentation, a sync updates, and structured communication.
What Success Looks Like at 90 Days
- You know every active project, its status, its risks, and its client relationship health without needing to ask the founder
- Every PM is being held to their SOP consistently
- No delivery surprise goes unreported for more than 24 hours
- The founders have stopped worrying about delivery
Benefits
Why Join RaftLabs
- Direct impact: you will own a function that directly shapes how the company grows and retains clients
- High trust, high autonomy: we give ownership to people who have earned it
- A team that has built real products for real clients across healthcare, fin-tech, retail, hospitality, and more
- Remote-first culture with strong a sync communication practices
- A company actively moving toward an AI-native model: you will be building the delivery function of tomorrow's agency, not yesterday's.
100% Remote
Full Time
In the meantime, explore our website to learn more about our company culture, projects, and team members.
See what it's like to be part of the RaftLabs family!