Check-ins Shouldn't Depend On You.
They Should Happen Without You.

Right now, your check-in process looks like this:

Guest books → You generate a code → You send it manually → Code expires → Guest calls → You pick up.

Zero automation. Zero self-service. You're the check-in system.

We build the guest app that replaces that chain. Guests book and unlock their door.

Supporting a Dublin operator managing 250+ units · Complete check-in automation · Connects your PMS, locks, and booking flow

RMS Cloud Logo
OFFICIAL Integration Partner

We work directly with RMS Cloud's engineering team to ensure your integration is robust, secure, and future-proof.

What We Build

The revenue infrastructure your properties are missing.

Not a subscription you bolt on. A direct channel and upsell engine built around your operation and owned outright by you.

Direct Booking Engine

Guests book on your site, under your brand. Real-time RMS Cloud sync. Zero commission to Booking.com or Airbnb on direct bookings. Full guest data, yours to keep and market to. ✅ 25% direct revenue increase for 250+ serviced apartment unit

Pre-Arrival Upsells

Timed offers sent 7 days before arrival, like early check-in, room upgrades, and welcome packs. Your guests were ready to spend more. They just needed to be asked. Most never were. ✅ Properties with structured upsells see 20–30% higher profitability

Guest App + Self Check-In

Guests book, verify ID, and unlock their door from one branded app. Your direct channel extends beyond the booking, it becomes the entire guest journey. ✅ 70+ self-check-ins per week, up from under 10

Keyless Bluetooth Access

Salto, OmniTec, and more are integrated directly into your guest app and booking flow. The full guest experience, from booking to door, in one system, your team doesn't have to manage manually. ✅ Front desk workload reduced by 50%

Your Ops Shouldn't Depend on
You Being Available 24/7.

We build the system that runs when you're not in the room with check-ins, guest comms, access, and bookings. Branded to you. Connected to your PMS. Owned by you outright.

How It Works?

Three steps. No surprises.

Free Tech Audit — 30 minutes

Tell us how your bookings break down today — what share is OTA, what's direct, and where the friction is. We'll show you what a direct channel would look like, specifically for your properties. No generic demos.

Scoped Build Plan

You get a clear breakdown for the booking engine, upsell flows, PMS integration, timeline, and cost. Everything is mapped out upfront, so you know exactly what will be built. You approve the plan before we write a single line of code. Move forward after you're fully confident.

Built, Tested, and Yours

We ship. You own it outright. No monthly fees. No revenue share. No vendor lock-in. We helped a 250+ unit serviced apartment operator go from kickoff to live direct bookings in 14 weeks, increasing revenue by 25% in the first quarter. You keep full control of your platform and revenue.

We Built City Break Apartments' RMS-integrated Booking Platform

Building Online Booking Software and Keyless Technology for Serviced Apartments
72+Weekly self check-ins via mobile app
580+Active users on the new website within 2 months of rollout
7xGrowth in self check-ins after app launch
Building Online Booking Software and Keyless Technology for Serviced Apartments

“Working with RaftLabs has been amazing. The team is super responsive and quick to address our needs. They built a booking platform that's been a game changer for our team and our guests.”

Photo of Paula Castro
Paula CastroReservations Officer, City Break ApartmentsIreland

What clients say

What Our Client Say About Us

Three-year average engagement. Founders and operators describing the work in their own words. No marketing varnish.

Paula Castro
Paula Castro
Reservations Officer, City Break Apartments
Ireland

“Working with RaftLabs has been amazing. The team is super responsive and quick to address our needs. They built a booking platform that's been a game changer for our team and our guests.”

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Ready to build something amazing?

With experience in product development across 24+ industries, share your plans, and let's discuss the way forward.

  • You'll know scope and cost before committing. No obligation.
  • Working prototype within 3 weeks of kickoff.
  • Milestone-based payments. Progress before the next invoice.
  • 60-day post-launch warranty. Bug fixes, UI tweaks, deployment support. No retainer.
  • All conversations are NDA-protected.

Frequently Asked Questions

What operators usually ask us.

No. We build custom software you own outright. There is no monthly platform fee, no revenue share, and no features locked behind a paywall. Once it's built, it's yours, forever.
Yes. We're an official RMS Cloud partner. The guest app syncs directly with your PMS — booking status, arrival times, and access permissions update automatically. When a reservation changes in RMS Cloud, the guest's access updates too.
That's exactly what this system is built to prevent. Access is managed through the guest app — no codes to expire, no calls to make. If an issue does occur, your team can update permissions remotely from any device. No one needs to be on-site.
We currently integrate with OmniTec. If you're running a different system, tell us on the audit call, we'll confirm compatibility before scoping anything.
The guest app handles the majority of check-ins automatically. For guests who need assistance, your team can issue access manually through the same system; it takes seconds. You're not removing the human option. You're making it the exception rather than the rule.
It will be a 30-minute call. We map your current check-in process — how access codes are generated, sent, and managed. At the end, you get a clear picture of where the manual work is and what automating it would cost. No pitch. No obligation.