• Your KYC process is a mix of manual document checks and third-party portal logins that adds days to player onboarding and creates friction before first deposit?

  • AML transaction monitoring is a spreadsheet review that your compliance officer runs at the end of the month rather than a real-time alert system?

  • Responsible gambling controls are present in the UI but not enforced at the platform level, making them easy to circumvent and difficult to evidence to a regulator?

  • Your regulatory reporting process is a manual data pull from multiple back-office systems assembled into a spreadsheet the day before the submission deadline?

iGaming Compliance and KYC Software

Compliance tooling bolted onto a platform after a regulatory audit creates more problems than it solves. KYC flows, AML screening, responsible gambling controls, and regulatory reporting need to be part of the platform architecture from the start -- not patched in when a licence condition surfaces a gap.

We build iGaming compliance software for licensed operators -- identity verification, AML transaction monitoring, source of funds workflows, responsible gambling tools, and regulator data returns for UKGC, MGA, and Curacao jurisdictions.

  • KYC with document OCR, liveness detection, and tiered verification triggers integrated with Onfido, Jumio, or GBG

  • Real-time AML screening against PEP and sanctions lists with transaction velocity monitoring and SAR workflow

  • Source of funds checks at configurable deposit thresholds with document collection and compliance review queue

  • Responsible gambling tools including deposit limits, session limits, self-exclusion, and GAMSTOP integration for UKGC operators

RaftLabs builds iGaming compliance software for licensed operators covering KYC identity verification with document OCR and liveness check, AML screening against PEP and sanctions lists, source of funds checks, responsible gambling tools including deposit limits and GAMSTOP self-exclusion integration, and regulatory reporting for UKGC, MGA, and Curacao licensing jurisdictions. Compliance tooling is built into the platform architecture rather than retrofitted after a regulatory audit.

Vodafone
Aldi
Nike
Microsoft
Heineken
Cisco
Calorgas
Energia Rewards
GE
Bank of America
T-Mobile
Valero
Techstars
East Ventures
100+Products shipped
20+AI products shipped
FixedCost delivery
12-16Week delivery cycles

Compliance built into the platform, not applied over the top

Regulated iGaming markets treat compliance as a condition of licence, not an optional feature. UKGC licence conditions require identity verification before withdrawal, AML monitoring with documented SAR procedures, and responsible gambling tools that are demonstrably enforced -- not just present in the UI. MGA requirements overlap significantly, and even lighter-touch jurisdictions like Curacao expect KYC before withdrawal as standard practice.

The technical problem is that compliance tooling is frequently treated as a late-stage addition. A platform is built to handle game play, deposits, and withdrawals, and compliance controls are added when a regulatory audit or licence renewal surfaces the gap. That approach produces fragile implementations: verification status checks that can be bypassed by account manipulation, AML thresholds that aren't wired to real-time transaction data, and responsible gambling limits stored in a database table with no enforcement logic at the wallet level. Retrofitting compliance into a platform not designed for it creates both technical debt and audit risk.

We build compliance as a first-class layer in the platform architecture. Verification status gates withdrawal eligibility at the wallet layer. AML monitoring runs against the transaction ledger in real time. Responsible gambling limits are enforced server-side on deposit and session actions, not just displayed in account settings. Regulatory reporting pulls from the same data that drives operational decisions, so the numbers submitted to the regulator match the numbers in the back office.

What we build

KYC and identity verification

Document upload and OCR extraction pulls structured data from passports, driving licences, and national identity documents, matching the extracted name, date of birth, and address against the player's account details. Liveness detection confirms the document holder is a real person completing the check in real time rather than a static image. Integration with third-party verification providers -- Onfido, Jumio, and GBG are the most common in regulated iGaming -- allows the platform to call out to whichever provider holds your commercial relationship rather than locking you into a single provider's API. Tiered verification trigger logic is configurable: a lower deposit threshold triggers standard identity verification before the player can proceed, while a higher threshold triggers enhanced due diligence including source of funds collection. Verification status is a platform-level attribute that gates withdrawal eligibility and higher-tier deposit access, not a flag in the player record that can be manually overridden without an audit log entry.

AML screening and transaction monitoring

Real-time PEP and sanctions screening runs at registration and at every deposit against up-to-date lists covering politically exposed persons, OFAC sanctions, EU consolidated list, and UK HMT financial sanctions. Transaction velocity monitoring flags accounts where deposit frequency, deposit amounts, or deposit-to-withdrawal ratios fall outside the patterns expected for recreational players in your player base. Structuring detection identifies deposit patterns where amounts are kept consistently below reporting thresholds in a way consistent with deliberate avoidance of monitoring triggers. The SAR workflow supports the full lifecycle for compliance officers: alert triage with investigation notes, internal escalation to the MLRO, draft SAR generation pre-populated with the relevant transaction and player data, and submission record keeping with the regulator's required format for the licensing jurisdiction. All screening results, decisions, and override reasons are written to the audit log with the timestamp and operator identity of the reviewing compliance officer.

Source of funds and enhanced due diligence

Source of funds checks trigger automatically when a player's cumulative deposits reach the threshold defined for your licensing jurisdiction -- UKGC operators have specific guidance on affordability checks that links these triggers to net gaming revenue rather than deposit volume alone. The document collection workflow presents the player with a request for supporting documentation -- payslips, bank statements, employer letters -- and suspends access to higher deposit tiers until the required documents are reviewed. The compliance team review queue presents each open SOF case with the player's transaction history, account tenure, and uploaded documents so the reviewing officer has the full picture without switching systems. Enhanced due diligence escalation routes cases that don't resolve through standard SOF to the MLRO with a documented audit trail. The entire workflow produces the evidence record that a UKGC supervision visit or thematic review would require -- not a reconstruction from email threads after the fact.

Responsible gambling tools

Player-set deposit limits at daily, weekly, and monthly intervals are enforced at the wallet layer -- a player cannot deposit more than their active limit regardless of payment method or session state. Session time limits with mandatory reality check pop-ups at configurable intervals are enforced server-side, not just displayed as a preference in account settings. Loss limits and wager limits follow the same enforcement pattern. Cooling-off periods suspend account access for a player-chosen duration and cannot be reversed until the period expires. Self-exclusion permanently flags the account and prevents reactivation -- GAMSTOP integration for UKGC-licensed operators queries the GAMSTOP register at registration and login to catch players who have self-excluded across the scheme before they can access the platform. Cross-operator exclusion scheme integration is configurable for operators holding licences in jurisdictions that operate shared exclusion registers.

Regulatory reporting and audit trail

Regulator data returns are generated from platform data rather than assembled manually. UKGC compliance reporting covers the data categories required by the Licence Conditions and Codes of Practice: player activity data, responsible gambling interaction logs, and financial transaction summaries in the format the regulator's portal accepts. MGA player data returns follow the Malta Gaming Authority's reporting schema. Every compliance action taken by a platform operator or an automated system generates an audit log entry -- verification decisions, limit changes, exclusion activations, SAR submissions, and enhanced due diligence outcomes. Data retention and deletion logic enforces the rules for each jurisdiction: UKGC requires player data to be held for a defined period after account closure, while GDPR erasure requests must be processed within the timeframe the regulation specifies, with retention overrides where legal obligations prevent deletion.

Geo-blocking and player eligibility

IP-based jurisdiction detection identifies the player's likely location at registration and login, blocking access for players connecting from territories your licence does not cover. Player registration country validation requires players to declare a country of residence and cross-references it against the permitted territories for your operating licence. Age verification integration confirms that date of birth data from KYC documents matches the player's declared age and meets the minimum age requirement for the jurisdiction. Excluded territory blocking is enforced at both registration and login -- a player who changes their declared country to a permitted territory after registration is flagged rather than silently allowed through. VPN detection identifies players attempting to circumvent geo-blocking through proxy or VPN connections and flags them for compliance review rather than allowing access to proceed unchallenged.

Frequently asked questions

The UKGC's Licence Conditions and Codes of Practice requires licensees to verify customer identity before allowing withdrawal and, under social responsibility codes, to take steps proportionate to the level of risk that a customer may be experiencing harm. In practice this means document-based identity verification -- name, date of birth, address -- before withdrawal eligibility is granted. For higher-value customers, enhanced due diligence requires affordability assessment and source of funds checks. The UKGC's formal position is that operators should have the information and verification they need before a customer reaches the point where the spend level warrants an affordability interaction. The specific thresholds have moved over successive regulatory updates; the current guidance should always be read from the UKGC's published Licence Conditions rather than from any third-party summary. What we build is the technical implementation of whatever thresholds and workflow your compliance team and legal counsel specify -- document collection, tiered gating, compliance review queue, and the audit trail the UKGC supervision team would expect to see.

GAMSTOP is the UK's national online gambling self-exclusion scheme. When a player registers on a UKGC-licensed platform, the platform queries the GAMSTOP API with the player's name, date of birth, and email address. If the player is on the GAMSTOP register, the registration is rejected and the player is shown a message directing them to GAMSTOP's support resources. The same check runs at login for existing accounts, so a player who self-excludes via GAMSTOP after registering on your platform is caught the next time they attempt to log in. The API response is logged with a timestamp for audit purposes. For operators, the technical requirement is a GAMSTOP API key tied to your UKGC licence and the integration logic built into the registration and login flows. Players who are not on the GAMSTOP register proceed through the normal onboarding flow. The check adds minimal latency because GAMSTOP's API is designed for real-time use at login scale.

Yes. Most operators holding licences in more than one jurisdiction have overlapping requirements -- KYC before withdrawal, AML monitoring, and responsible gambling tools are common across UKGC, MGA, and most reputable jurisdictions -- but the specific thresholds, report formats, and exclusion scheme integrations differ. The compliance layer is built with jurisdiction as a configurable attribute on the player account, so the rules applied to a UK player differ from those applied to an MGA player in the same platform instance. Regulatory report generation is jurisdiction-specific: UKGC data returns follow the LCCP format, MGA returns follow the MGA's schema, and Curacao operators have a different and generally lighter reporting obligation. Responsible gambling tool requirements also vary -- GAMSTOP integration is only relevant for UKGC-licensed platforms, while MGA operators have their own self-exclusion scheme requirements. The architecture is designed so adding a jurisdiction adds configuration rather than requiring a separate compliance codebase.

A compliance layer covering KYC with one verification provider integration, real-time AML screening against a third-party PEP and sanctions feed, responsible gambling tools, and basic regulatory reporting for a single jurisdiction typically delivers in 12 to 14 weeks at a fixed cost. Adding source of funds workflow, enhanced due diligence escalation, GAMSTOP integration, multi-jurisdiction reporting, and geo-blocking extends the timeline to 14 to 16 weeks depending on scope. If the compliance tooling is being built as part of a new platform rather than integrated into an existing one, the timeline is scoped as part of the overall platform build. We scope the specific requirements -- which verification provider, which jurisdictions, which responsible gambling tools, which report formats -- before pricing, and the cost is fixed before development starts. There is no open-ended billing on compliance work.

iGaming software by capability

Talk to us about your iGaming compliance project.

Tell us which jurisdictions you are licensed in, where your current compliance process breaks down, and which tools you are already integrated with. We will scope the build and give you a fixed cost.