Compliance obligations tracked in a spreadsheet that one person maintains, so the firm has no visibility of what is overdue when that person is away?
AML due diligence records scattered across matter files and email folders with no systematic way to confirm that every matter has a complete, current client verification record?
Legal Compliance Software Development
Law firms and regulated in-house legal teams face compliance obligations across AML, data protection, SRA professional conduct rules, and sector-specific regulations. Managing these obligations across spreadsheets and shared documents creates gaps that become material risks during a regulatory visit or an internal audit.
We build legal compliance software that tracks obligations with due dates and evidence requirements, produces the audit trail regulators expect, manages policy acknowledgements across the firm, and generates the regulatory reports your compliance officer needs without manual data assembly.
Regulatory obligation register with due date tracking, owner assignment, and evidence capture against each obligation
AML compliance workflow covering client onboarding, source of funds verification, enhanced due diligence, and ongoing monitoring
Policy document management with acknowledgement tracking and staff acknowledgement reporting
Compliance audit trail recording every action, decision, and evidence upload with the timestamp and user identity
RaftLabs builds custom legal compliance software for law firms and regulated legal teams who need obligation registers, AML and SRA compliance workflows, audit trails, policy document management with acknowledgement tracking, and regulatory reporting. Most legal compliance projects deliver in 10 to 14 weeks at a fixed, agreed cost.
100+Software products shipped
·FixedCost delivery
·10-14Week delivery cycles
·24+Industries served
When compliance needs a system rather than a spreadsheet
Most compliance failures in law firms are not failures of knowledge. Compliance officers understand what the SRA requires, what the AML regulations demand, and what the firm's own policies specify. The failures are operational -- the obligation that fell through the gap when the responsible partner was on holiday, the client verification record that wasn't updated when the matter scope expanded, the policy acknowledgement that wasn't chased from the partner who never opened the email. These are process failures, and process failures require process infrastructure -- not more training or more emails from compliance.
We build compliance software that makes the operational side of compliance systematic: a register of every obligation with a due date and an owner, an evidence capture workflow that closes the loop on each obligation, an AML onboarding process that ensures every matter has a complete client verification record, and a reporting layer that gives the compliance officer a current view of the firm's compliance position without manual data assembly. The specific obligations covered -- SRA, AML, GDPR, sector-specific regulatory requirements -- are identified during discovery and built into the system's data model.
What we build
Regulatory obligation register
Obligation register cataloguing every regulatory, professional conduct, and internal policy obligation the firm is subject to -- with the source regulation, the obligation description, the due date or frequency, the responsible owner, and the evidence required to demonstrate compliance recorded for each item. Due date tracking with configurable alert lead times notifying the obligation owner and their backup when a due date is approaching and escalating to the COLP or compliance manager when it passes without completion. Evidence capture against each obligation so the completion is recorded with supporting documentation rather than a checkbox -- the client verification record, the CPD log, the AML risk assessment -- stored against the obligation entry. Dashboard view for the compliance manager showing the current status of all obligations by category, owner, and due date so the firm's compliance position is visible without interrogating individual records. Historical compliance record showing when each obligation was last completed, who completed it, and what evidence was provided -- the audit trail that demonstrates to a regulator or an internal audit that the obligation has been met consistently.
AML compliance workflow
Client onboarding checklist for each new matter requiring client due diligence -- the identity verification documents required, the source of funds evidence needed for the matter type and risk profile, and the enhanced due diligence steps triggered by high-risk factors. Risk profile assessment capturing the client risk factors -- PEP status, jurisdiction, transaction type, and source of funds -- and assigning the client to a risk tier that determines the level of due diligence required and the frequency of ongoing monitoring. Document collection tracking which verification documents have been received, which are outstanding, and which have expired -- with automated reminders to the responsible fee earner when documents approach their expiry date. Suspicious activity reporting workflow for fee earners to raise an internal SAR with the nominated officer, with the report captured in the system and the required action recorded. Ongoing monitoring for higher-risk clients with a review schedule and a record of each review completion -- the due diligence status current rather than reflecting the position at the time the matter was opened.
Policy document management
Policy library storing the firm's current policies -- AML, data protection, conflicts, file management, complaints handling, and any sector-specific policies -- with version control showing the history of each policy and who approved each revision. Policy distribution workflow publishing a new or updated policy to the relevant staff group with a required acknowledgement, tracking which staff members have read and acknowledged the policy and chasing those who have not responded within the configured window. Acknowledgement reporting for the COLP, COFA, or HR showing the acknowledgement status for each policy across the firm -- the list of staff who have not acknowledged a policy visible without manual follow-up. Policy review schedule tracking when each policy is due for review with the responsible owner assigned and the review completion recorded when the policy is confirmed as current or updated. Training record management for obligations that require both policy acknowledgement and training completion -- the training record linked to the relevant policy and the staff member's compliance record updated when both are complete.
Conflict management and checking
Conflict register recording every conflict check conducted, the result of the check, the approval decision, and the risk mitigation measures applied where a potential conflict was identified but the firm decided to proceed. Conflict search across all current matters, former clients, and counterparties so the check is run against the complete firm-wide database rather than the individual fee earner's knowledge of their own matters. Disclosure and consent workflow for situations where the conflict can be managed with client consent, capturing the disclosure given to both clients and their informed consent with the date and the fee earner who obtained it. Audit trail of every conflict situation from the initial identification through the risk assessment, the partner decision, and any ongoing monitoring required for matters that proceed despite a managed conflict. Conflict reporting for the COLP showing all conflict situations identified in the reporting period, the decision reached in each case, and any situations that resulted in the firm declining to act.
Data protection compliance
Data register maintaining the firm's record of processing activities -- the categories of personal data held, the purpose of processing, the legal basis, the retention period, and the third-party processors involved -- in the format required for GDPR Article 30 compliance. Subject access request management tracking incoming SARs with the date received, the response deadline, the responsible fee earner, and the documents disclosed -- with alerts when the response deadline approaches. Data breach logging and reporting workflow for suspected or confirmed breaches, capturing the incident details, the risk assessment, the notification decision, and where required the notification to the ICO within the 72-hour window. Retention schedule management with automated alerts when personal data held in the firm's systems reaches its retention period, with the deletion or anonymisation action recorded for audit purposes. Consent management for processing activities that rely on consent as the legal basis, with the consent record and the withdrawal process linked to the individual's data record.
Compliance reporting and board reporting
Compliance dashboard for the COLP and COFA providing a current view of the firm's compliance position across all obligation categories -- overdue obligations, open risk items, AML records requiring update, and outstanding policy acknowledgements -- without requiring manual data assembly from multiple sources. Regulatory return preparation tools producing the data required for SRA regulatory returns, AML annual reports, and any sector-specific regulatory submissions from the system's records rather than from a manual spreadsheet exercise. Board and partner reporting templates showing the compliance position at the frequency your governance structure requires -- the monthly compliance report for the risk partner, the quarterly board report, and the annual review of the firm's compliance programme. Incident register recording all compliance incidents, near misses, and complaints with the root cause analysis and the corrective action taken, providing the evidence base for the firm's continuous improvement reporting to the SRA. Key risk indicator reporting showing trends in the firm's compliance metrics over time -- overdue obligation rates, AML exception volumes, complaint levels -- so the compliance manager can identify deteriorating areas before they become regulatory concerns.
Frequently asked questions
The system is designed around the specific obligations your firm is subject to -- SRA professional conduct rules, the MLR 2017 AML requirements, the UK GDPR data protection obligations, and any sector-specific regulatory requirements if your firm works in regulated sectors such as financial services, healthcare, or immigration. The obligation register is populated with your firm's actual compliance calendar during implementation rather than a generic template, so the system reflects your firm's specific regulatory position rather than a hypothetical one.
The AML onboarding workflow is triggered when a new matter is opened in your matter management system, either through a direct API integration or through a webhook that creates the compliance checklist automatically when the matter status changes to active. Client verification documents uploaded during the AML process are stored in the compliance system with a reference back to the matter record, so the fee earner can access the verification status from the matter view and the compliance officer can query all matters of a given risk profile or document status from the compliance dashboard. The integration spec is documented during discovery.
Yes. The system's audit trail and evidence capture is designed to produce the documentation an SRA visit requires -- the AML records for a sample of matters, the conflict register entries for the period under review, the policy acknowledgement records, and the complaint handling log. The export function produces a structured package of records for a specified date range and obligation category, formatted for presentation to a visiting regulator. The evidence package can be produced in hours rather than requiring staff to assemble documents from multiple systems over several days.
A compliance system covering an obligation register, basic AML workflow, policy management, and a compliance dashboard typically runs $30,000 to $55,000. Adding data protection compliance management, board reporting, and integration with a matter management system typically brings the total to $55,000 to $100,000. Fixed cost agreed before development starts.
Legal Client Portal -- secure document sharing, matter visibility, and client communication
Talk to us about your compliance software project.
Tell us which regulatory obligations your firm is subject to, where the current process relies on manual tracking, and what a regulatory visit would expose. We'll scope a system that closes those gaps.