Off-the-shelf TMS not designed for your specific carrier mix, rate structures, or customer portal requirements?
Manual shipment tracking and status updates consuming operations team time that should be spent on exceptions?
Logistics Software Development
Custom logistics platforms built for your specific carrier mix, customer requirements, and operational workflows -- shipment management, tracking visibility, carrier integration, and the customer-facing tools your clients expect.
100+ products shipped since 2019. We've built freight management and tracking platforms for logistics operators managing carrier networks, customer portals, and multi-carrier shipment workflows.
Multi-carrier integration with rate shopping, booking, and tracking data aggregation
Customer portal with real-time shipment visibility and self-service capabilities
Carrier invoice reconciliation and freight audit automation
Warehouse and 3PL management with inbound, outbound, and inventory tracking
RaftLabs builds custom logistics software -- freight management platforms, carrier integration systems, multi-carrier shipment tracking, warehouse management systems (WMS), 3PL customer portals, and supply chain visibility dashboards -- for logistics operators, 3PLs, freight brokers, and enterprise shippers. Custom logistics software is appropriate when off-the-shelf TMS or WMS platforms don't support your specific carrier mix, customer requirements, or operational workflows. Most logistics software projects deliver in 10--18 weeks at a fixed cost with full source code ownership.
MultiCarrier integration
·Real-timeShipment tracking
·100+Products shipped since 2019
·FixedCost delivery
Logistics software built around your carrier network, not the other way around
Off-the-shelf TMS platforms are built for the average logistics operation. If your carrier mix, rate structures, customer requirements, or operational workflows don't match what the vendor assumed, you end up with workarounds: manual data entry to bridge system gaps, reporting pulled from spreadsheets because the TMS reports don't match your business model, and customer portals that don't match your brand or show the visibility your clients expect.
Custom logistics software builds the platform around your specific operations -- the carriers you work with, the rates you negotiate, the customer visibility requirements you need to meet.
What we build
Freight management platform
Shipment creation, carrier selection, booking, and documentation management -- BOL generation, shipping labels, customs documents, and carrier-specific required documentation. Rate shopping across your carrier network to surface the best rate for each shipment based on weight, dimensions, service level, and lane. Shipment status management from booking through delivery. The freight management system your operations team uses to manage daily shipment volume without manual carrier portal access.
Multi-carrier integration
API integration with your carrier network -- parcel carriers (FedEx, UPS, USPS, DHL), LTL carriers, FTL brokers, and regional carriers -- for rate quotes, booking, label generation, and tracking event ingestion. EDI integration for carriers and trading partners using X12 or EDIFACT standards. Carrier API normalisation presenting a consistent interface to your application regardless of carrier-specific API differences. We build and maintain the carrier integrations so your team doesn't have to.
Customer portal and visibility
White-label customer portal where your clients can track their shipments, view historical shipment data, pull proof of delivery documents, and raise service queries. Real-time tracking with carrier event data aggregated across all carriers into a single timeline per shipment. Proactive notifications for key events -- picked up, in transit, out for delivery, delivered, exception. The visibility your customers expect without requiring manual status updates from your operations team.
Warehouse and 3PL management
3PL warehouse management with inbound receiving, put-away, inventory tracking by location, pick and pack, and outbound shipping integrated with your carrier connections. Client-specific inventory management with separate visibility per client account. Inbound ASN management and receiving against purchase orders. Inventory adjustments, cycle counting, and reporting. The WMS layer that connects your warehouse operations to your customer portal and carrier network.
Carrier invoice reconciliation
Automated matching of carrier invoices against booked rates -- identifying overcharges, billing errors, and accessorial charges not agreed in your rate card. Exception workflow for disputed charges with carrier communication tracking. Recovery reporting showing overbilling identified and recovered over time. Cost-per-shipment analysis by carrier, lane, and service type. The freight audit process that your finance team runs manually, automated.
Operations dashboards and reporting
Operations dashboards showing daily shipment volume, in-transit shipments, exception shipments requiring attention, and carrier performance by lane and service level. SLA compliance tracking against your committed delivery standards. On-time performance and transit time analysis by carrier and lane. Revenue and margin reporting for 3PL billing. The operational visibility your management team uses to run the operation and report to clients.
Frequently asked questions
Custom logistics software makes sense when: (1) Your carrier mix includes regional or non-standard carriers that standard TMS platforms don't support via their pre-built integrations. (2) Your rate structures -- negotiated rates, volume tiers, fuel surcharge calculations, accessorial charges -- are complex enough that the TMS rate engine can't model them accurately. (3) Your customer portal requirements go beyond what the TMS vendor's customer-facing module provides -- custom branding, specific visibility data, self-service capabilities. (4) You're a 3PL with client-specific requirements that a single-tenant TMS can't separate cleanly. (5) You need specific integrations with your customers' ERP or order management systems that the TMS doesn't support. We assess your requirements and advise honestly on whether custom or configured off-the-shelf is the right fit.
We integrate with API-capable carriers across parcel, LTL, and FTL: FedEx, UPS, USPS, DHL Express and Ecommerce, Purolator, Canada Post, and most regional parcel carriers. For LTL, we integrate with XPO, Old Dominion, FedEx Freight, Estes, R+L, and others. For FTL and brokerage, we integrate with broker APIs and load board APIs where available. For carriers using EDI rather than REST APIs, we handle X12 EDI transaction sets (204, 210, 214) via your VAN or direct connection. We confirm carrier integration approach for each carrier during scoping -- not all carriers have full API coverage for all functions.
We build EDI integrations using X12 (common in North American logistics) or EDIFACT (common in international) standards. Common transaction sets: 204 (Motor Carrier Load Tender), 210 (Freight Invoice), 214 (Shipment Status Message), 990 (Response to Load Tender). We handle transmission via AS2, SFTP, or VAN connection depending on what your trading partner supports. EDI mapping to your internal data model, transformation, and exception handling for rejected transactions are all included. For trading partners moving from EDI to API, we handle both formats during transition.
A freight management platform with multi-carrier integration (3--5 carriers), rate shopping, booking, customer tracking portal, and basic reporting typically runs $40,000--$100,000. A full logistics platform with 3PL WMS, broad carrier network (10+ carriers), EDI integration, customer billing, and comprehensive analytics typically runs $100,000--$250,000. Cost depends on carrier count, EDI requirements, WMS complexity, and customer portal scope. We scope every project before pricing it.
Talk to us about your logistics software project.
Tell us your carrier network, customer requirements, and the operational workflows your current system doesn't support. We'll scope the right platform and give you a fixed cost.
