• Maintenance supervisors logging into three separate OEM portals to get a full picture of fleet health, then compiling the information manually into a shift report?

  • Unplanned equipment failures disrupting the production schedule because early-warning sensor signals were buried in raw data nobody was monitoring consistently?

Mining Equipment Monitoring Software

OEM telematics platforms give you real-time data for the equipment of a single manufacturer. The gap appears when your fleet mixes Caterpillar, Komatsu, Hitachi, and other brands -- each with its own telematics portal, its own data format, and no consolidated view of fleet health across all equipment. Custom software brings all sensor streams into one health dashboard.

We build equipment monitoring systems designed around your fleet -- your sensor types, your maintenance intervals, and the predictive maintenance logic your reliability engineers use to decide when a component needs attention before it causes an unplanned shutdown.

  • Real-time sensor data from all equipment types consolidated in a single health dashboard, regardless of OEM or telematics provider

  • Predictive maintenance alerts generated when sensor readings trend toward threshold levels, giving maintenance teams advance notice before a failure occurs

  • MTBF and reliability tracking by equipment class, component, and individual unit to support maintenance strategy decisions

  • Maintenance work order creation triggered by alert conditions, with job details pre-populated from the equipment record and fault code

RaftLabs builds custom mining equipment monitoring software for mine operators who need real-time sensor data, equipment health dashboards, predictive maintenance alerts, and MTBF tracking integrated with OEM APIs and maintenance work order systems. Most projects deliver in 12 to 16 weeks at a fixed, agreed cost.

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100+Software products shipped
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12-16Week delivery cycles
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When OEM telematics portals stop giving you the full picture

Caterpillar's VisionLink, Komatsu's My Komatsu, and Hitachi's ConSite each provide excellent visibility into the health of their own equipment. The limitation is that each portal is a silo. A maintenance supervisor responsible for a mixed fleet -- two Cat 793s, three Komatsu 830Es, and a Hitachi EX5500 -- has to switch between portals to see the full fleet picture, then compile that information manually if they want a single shift report. When a sensor reading is trending toward a fault threshold, the alert is in one portal while the maintenance scheduler is in another.

Custom equipment monitoring software consolidates sensor streams from multiple OEMs into one health dashboard, applies consistent alert logic across all equipment regardless of manufacturer, and connects to the maintenance work order system so a deteriorating sensor reading creates a work order automatically. We have connected to OEM APIs, VIMS data recorders, Wenco telemetry, and direct CAN bus feeds from non-connected equipment. We know the normalisation challenge -- different OEMs use different engineering units, different fault code vocabularies, and different sampling intervals -- and we build the data layer that makes all equipment visible in the same terms.

What we build

Consolidated health dashboard

Single dashboard showing the health status of every piece of equipment in the fleet -- haul trucks, excavators, drills, dozers, graders -- regardless of OEM or telematics provider. Equipment status displayed as operational, caution, alert, or down, driven by the current sensor readings against the configured threshold for each parameter. Map view showing the current location and health status of each machine so the maintenance supervisor can see at a glance which equipment is in service and which is showing early warning signs. Fleet summary counts by equipment class and status so the duty manager can see how many haul trucks are operational right now without clicking through to individual machine records. Configurable dashboard layouts for different roles -- the maintenance supervisor sees sensor detail; the duty manager sees operational counts and shift production impact.

Predictive maintenance alerts

Alert rules configured for each parameter -- tyre pressure, oil temperature, coolant level, payload sensor, brake accumulator pressure -- with threshold levels set in consultation with your reliability engineers and OEM maintenance manuals. Trend-based alerting that fires before a reading crosses the threshold, based on the rate of change over a configurable look-back window, giving maintenance teams advance notice rather than a reactive notification when the fault has already occurred. Alert routing to the maintenance supervisor, the relevant operator, and the reliability engineer based on the severity level and equipment class. Alert acknowledgement and response tracking so the supervisor can record what action was taken and close the alert when the corrective work is complete. Alert history by equipment unit and parameter so reliability engineers can review which fault conditions are recurring and whether intervention is being applied consistently.

MTBF and reliability tracking

Mean time between failure calculated by equipment unit, equipment class, component, and failure mode -- the basis for maintenance strategy review and fleet replacement planning. Failure event recording with fault code, duration, and corrective action linked to the work order completed, so reliability metrics are based on actual maintenance records rather than estimates. Reliability trend reporting comparing current MTBF performance against the same period in prior years, giving maintenance management a view of whether fleet reliability is improving or declining. Component life tracking for high-value components -- tyres, GET, ground engaging tools, transmissions -- recording installed date, accumulated hours, and remaining life against the expected component life. Shift availability calculation showing the percentage of scheduled operating hours each machine was available for production, excluding both planned and unplanned downtime.

OEM API and telematics integration

Connection to OEM telematics APIs -- Caterpillar VIMS and VisionLink, Komatsu KOMTRAX, Hitachi ConSite, Sandvik My Sandvik -- normalising data from each source into a consistent data model so all equipment is visible in the same terms regardless of manufacturer. CAN bus data extraction for equipment that predates modern telematics or operates in areas without cellular coverage, using on-board data loggers that sync when the machine returns to a connected zone. Wenco, Modular Mining, and Dispatch system integration to combine sensor health data with production dispatch data, linking equipment health events to the production impact during the affected shift period. Data sampling rate configuration per parameter and per equipment class, balancing the granularity needed for predictive analytics against the data volume and network bandwidth available at the mine site. Normalisation mapping maintained in the administration interface so the operations team can add new equipment models or new sensor types without requiring a development change.

Maintenance work order integration

Work order creation triggered automatically when an alert condition meets the configured severity threshold -- the work order pre-populated with the equipment ID, fault code, symptom description, and the sensor data trend leading up to the alert. Integration with existing CMMS platforms -- SAP Plant Maintenance, IBM Maximo, Pronto, or an existing custom maintenance system -- so work orders created from sensor alerts appear in the system the maintenance planners already use. Parts lookup from the equipment bill of materials so the work order includes the likely parts required based on the fault code, reducing the delay between fault detection and parts availability. Work order completion data flowing back into the monitoring system to close the alert, record the corrective action taken, and update the component life and MTBF records. Planned maintenance scheduling based on equipment hours, with work orders generated automatically when accumulated hours approach the next service interval.

Reporting and shift handover

Shift handover report generated automatically at each shift change, summarising the health status of every piece of equipment, the alerts raised during the shift, the work orders created and completed, and the equipment available for the next shift. Maintenance KPI reporting covering fleet availability, MTBF, mean time to repair, and alert response time -- presented by equipment class, shift, and period -- for the maintenance manager's weekly and monthly review. Custom report builder allowing maintenance engineers to slice equipment performance data by fault type, component, operator, or time period without a fixed report format. Automated distribution of shift and daily reports to nominated recipients so the maintenance manager, duty manager, and technical services team see the same fleet picture without anyone compiling it manually. Data export in Excel and CSV format for maintenance engineers who need to perform their own analysis outside the monitoring system.

Frequently asked questions

Yes. That is the primary reason mining operations build custom monitoring software rather than relying on OEM portals. We connect to each OEM's API or telematics feed, normalise the data into a consistent format, and display all equipment in a single dashboard. Where an OEM doesn't provide an API, we work with the data export formats the telematics system supports.

We work with your reliability engineers and refer to OEM maintenance manuals to establish threshold values for each parameter and equipment class. Thresholds are configurable in the system administration interface so your reliability team can adjust them as they learn from operating experience without requiring a code change. We also build trend-based alerting that looks at the rate of change, not just the current value, so a reading moving rapidly toward a threshold triggers an alert earlier than a reading that has been stable near the threshold for a long time.

Yes. We integrate with SAP Plant Maintenance, IBM Maximo, Pronto, and custom maintenance management systems. The integration covers work order creation from alert conditions, work order status updates flowing back to close alerts, and completed maintenance data updating equipment life and reliability records. We document the integration spec before development starts so you know exactly what data moves between systems.

A focused build covering consolidated health dashboard, predictive maintenance alerts, and OEM API integration for two to three equipment types typically runs $45,000 to $90,000 depending on scope. Adding MTBF tracking, CMMS integration, and automated shift reporting brings the total to $90,000 to $160,000. Fixed cost agreed before development starts, no hourly billing.

Related mining software

Talk to us about your equipment monitoring project.

Tell us about your fleet -- the equipment types you operate, the OEM telematics systems you currently use, and where your current monitoring process fails you. We'll scope a monitoring system built around your actual fleet and maintenance workflow.