Physical Therapy Software Development

Appointment scheduling with per-therapist availability, visit type configuration — initial evaluation, follow-up, telehealth — and appointment duration by visit type. Online self-scheduling for established patients within the therapist's available windows. New patient intake with online forms capturing referral source, diagnosis, insurance details, and health history before the first visit. Waitlist management for practices with high demand — patient added to waitlist when no appointment is available, automatically notified when a slot opens. Automated appointment reminders by SMS and email with confirm or reschedule options. Recurring appointment scheduling for patients on a fixed visit cadence. Cancellation and late-cancellation tracking with policy enforcement and rebooking workflow.

SOAP note templates built for PT documentation — structured fields for subjective patient report, objective measurements, assessment, and plan — rather than free-text fields that require formatting every time. Body diagram markup for pain location, movement restriction, and treatment area documentation. Range of motion and strength measurement entry with automatic comparison to previous visit values. Treatment log with structured fields for modalities applied, manual techniques used, exercise sets and repetitions performed, and patient tolerance. Quick-copy from previous note for high-frequency fields that don't change visit to visit, with mandatory review before submission. Note signing and co-signature workflow for supervising therapists. Audit trail for all note edits with original and modified versions retained.

Exercise programme builder for therapists to create, customise, and assign home exercise programmes from a library of exercises with demonstration images or video. Per-exercise configuration: sets, repetitions, hold duration, frequency, progression notes, and precautions. Programme delivery to the patient via a mobile-friendly portal or app — no app store download required for basic access. Patient logging of home exercise completion with self-reported pain level and difficulty rating. Therapist visibility of home exercise adherence between sessions — which patients are completing their programme and which are not. Programme update and progression management from the therapist dashboard without the patient needing to call. Exercise library management for practices that want to add proprietary exercises or protocols to the standard library.

Standardised functional outcome score collection at configurable intervals across the care episode — LEFS, DASH, OSIS, NDI, PSFS, and custom scoring tools built to your protocols. Patient-reported outcome collection via the patient portal between visits — no therapist time required for administration. Score trending over the care episode displayed in the patient record and exportable for payer reporting. Goal tracking with initial functional goal documentation, progress notation at each visit, and goal achievement flag at discharge. Discharge summary generation from the accumulated outcome data and clinical notes. Aggregate outcome reporting across the practice — average score improvement by diagnosis, by therapist, and by treatment protocol — for clinical quality management and marketing data.

Insurance billing with claim generation from completed visit notes — CPT code selection from the treatment log, ICD-10 diagnosis code linkage from the evaluation, and modifier application based on payer rules. Prior authorization tracking with authorization number, visit limit, and remaining visit count visible on every appointment in the schedule. Authorization expiry alerts and renewal workflow initiated before the patient runs out of authorized visits. Claim submission, rejection tracking, and resubmission workflow. Patient responsibility calculation at checkout based on copay, coinsurance, and deductible status. Patient billing with statement generation and online payment. ERA posting and payment reconciliation against outstanding claims. Secondary insurance billing for patients with dual coverage.

Telehealth session delivery integrated into the scheduling and documentation workflow — the patient receives a link at appointment time, the session opens in the browser, and the therapist documents in the same SOAP note template as in-person visits. Remote monitoring between sessions using the patient portal for exercise logging and outcome score collection. Multi-clinic management for PT groups operating across multiple locations — centralized scheduling with per-location availability, shared patient records accessible across locations, per-clinic and practice-level reporting. Therapist performance reporting by visit volume, documentation completion rate, outcome scores, and patient satisfaction. Referral source tracking to identify which physicians and referral partners are generating patient volume.