Objective evaluation of specific build-vs-buy decisions with a total cost of ownership model that makes the trade-off quantitative, not intuitive. The answer is not always "buy", but the analysis makes the decision defensible to your board and your engineering team.
Evaluation framework applied to each decision: integration cost (how many engineer-weeks does the integration take, what is the ongoing maintenance burden, and does it require specialised skills your team doesn't have?); recurring cost (SaaS licensing or API usage fees at your current and projected volume, $500/month at 1,000 users can become $50,000/month at 100,000 users if pricing is usage-based); build cost (how many engineer-weeks does it take to build to the required quality level, and what is the opportunity cost of that time vs. product features?); operational burden (who supports it at 2am when it fails, and does your team have the expertise?); vendor risk (what is the switching cost if the vendor raises prices by 3x or discontinues the product, and what is the probability of that scenario?).
Categories we evaluate frequently: identity and authentication (Auth0 at $0.02/MAU vs. Clerk at $0.02/MAU vs. building on NextAuth + PostgreSQL, the right answer depends on enterprise SSO requirements, SAML support, and audit log requirements); search (Algolia at $1/1000 operations vs. Elasticsearch self-hosted at $2,000/month engineering burden vs. pgvector for semantic search, depends on query volume, latency requirements, and whether full-text search or semantic search is the primary use case); observability (Datadog at $15-23/host/month vs. self-hosted Prometheus + Grafana at 20 hours setup + 2 hours/month maintenance, Datadog wins below 20 hosts, self-hosted wins above 50 hosts for most companies); AI infrastructure (OpenAI GPT-4o API at $10/million output tokens vs. self-hosted Llama 3.1 70B on AWS g5.12xlarge at $4.096/hour, break-even depends on query volume and latency tolerance).
The evaluation produces a decision document with the TCO calculation at 12 months and 36 months, the key assumptions, the recommendation, and the conditions under which the recommendation would flip (e.g., "buy Auth0 now; evaluate switching at 50,000 MAUs when monthly cost exceeds $1,000").