Lot and batch tracking with complete forward and backward traceability, from supplier batch to specific customer order on the forward trace, and from a customer complaint back to the supplier delivery lot on the backward trace. The full chain of custody is a compliance requirement in food, pharmaceutical, and medical device sectors, and a quality management tool in electronics and chemicals.
Lot record structure: lot_number, supplier_id, receipt_date, expiry_date, quantity_received, current_quantity_per_location, certificate_of_analysis (linked document), and temperature log reference (for cold chain products). Lot records created automatically at goods receipt when a lot number is scanned or entered; subsequent movements (pick, transfer, adjustment) record the lot number used so the chain of custody is continuous.
FEFO picking enforcement: for products with expiry dates, the pick list generation algorithm selects the lot with the earliest expiry date first (First Expiry First Out). The warehouse operative's scan confirms they're picking from the correct lot; if they scan a different lot, the system alerts and requires override approval. FEFO is enforced at the software layer, not relied upon as a manual process, the picking guidance shows the operator which bin to go to and which lot to pick from, in the order that clears expiry risk first.
Serial number traceability: serial numbers assigned at receipt (for serialised goods purchased from suppliers) or at production (for serialised finished goods). Each serial number records its complete movement history and its current location. For maintenance and repair operations, serial numbers link to the service history record for the unit. Device-level recall: a specific serial number complaint traces back to the supplier delivery and forward to the current location or the customer who received it, in seconds, not days of spreadsheet investigation.
Lot recall simulation: a recall test (or actual recall) queries all locations and all customer orders containing units from a specific lot within seconds. The recall report shows current inventory quantity across all locations (for immediate quarantine), all sales orders shipped from the lot (for customer notification), and the total affected quantity. Required for BRC, FSSC 22000, ISO 13485, and FDA 21 CFR Part 11 compliance programmes.