Beauty Booking Software Development

Embeddable booking widget for the business website, Google Business Profile, and social media profile links. Availability displayed in real time from the live calendar -- no request forms, no back-and-forth confirmation. Service duration calculated automatically so the next available slot is always accurate, including multi-service bookings where a client combines a treatment and a finishing service in one visit. Instant confirmation by SMS and email with appointment details, pre-service instructions, and a link to add the appointment to the client's calendar. Mobile-first booking flow because most beauty clients book from a phone. The booking channel that captures demand at any hour, including evenings and weekends when the business is closed.

Individual provider calendars with service menus, pricing, and availability set per provider. A senior provider can carry services that a junior does not, at a different price point and appointment duration. The booking flow shows the client only the services available for their chosen provider and the correct duration and price. Clients can choose a specific provider or book with whoever is available earliest -- both paths are supported. Multi-provider appointments for treatments that require two team members working in parallel are handled as linked bookings with the full duration calculated and displayed. Provider calendars update in real time so back-to-back availability is always accurate and double-bookings cannot happen.

Booking confirmation sent immediately after the client completes the booking, with appointment details and pre-service preparation notes. 48-hour reminder by SMS and email with a link to confirm, reschedule, or cancel -- the confirmation step that surfaces wavering clients before it is too late to fill the slot. Day-of reminder two to three hours before the appointment with location, parking, and a contact number. Re-booking prompt sent at the interval appropriate for the service type -- a colour client at seven to eight weeks, a nail client at three to four weeks -- with a direct link to book the next appointment with the same provider. All timing and message content is configurable by service category and client communication preference.

Deposit amount or percentage configurable by service type -- higher-risk services like colour treatments and longer appointments carry a larger deposit than a standard cut or blow-dry. Card pre-authorisation as an alternative to upfront deposit: the card is held at booking and charged only if the client no-shows or cancels inside the policy window. Cancellation policy displayed at booking and in every reminder so the client knows the terms before they book. Late-cancel and no-show charge processing at end of day with no manual step required. Deposit and pre-authorisation handling through Stripe so funds settle directly and no manual payment runs are needed. The deposit layer that turns an informal appointment into a committed transaction.

Self-serve cancellation and rescheduling through links in the confirmation and reminder messages -- the client changes their appointment without calling. Cancellation reason capture when a client uses the self-serve link, giving the business data on which services and which time slots cancel most. Waitlist for fully booked slots: clients join the waitlist for a specific service and provider, and are notified automatically when a cancellation creates a matching opening. Configurable waitlist notification window -- the client has a set time to confirm before the slot is offered to the next person on the list. Last-minute slot alerts for same-day openings sent to the waitlist and to opted-in clients who want early access to cancellations.

No-show rate by service type, provider, and booking channel so the business knows whether no-shows are concentrated in specific services or specific booking sources. Cancellation timing report showing the gap between cancellation and appointment time -- late cancellations inside 24 hours are the ones that cost real revenue. Booking source breakdown: widget on website, Google Business Profile, social media link, and direct URL. Provider utilisation: booked hours against available hours per provider per week. Peak booking time report showing when clients book, not when they arrive -- useful for staffing the booking function and for choosing when to send re-booking prompts. Weekly and monthly summary reports without manual compilation.