Pet Service Marketplace Development

Provider profile pages with bio, service area, services offered, pricing per service type, and availability calendar. Service listings are structured -- a groomer can list a full groom, bath-only, and nail trim as separate services with separate prices and durations. Providers set their own availability by day and time slot, and the calendar reflects real-time booking status so owners see only genuinely open slots. Profile completeness signals -- photo, bio, certifications, response rate -- surface on search results so owners can compare at a glance. Providers manage their profile, pricing, and availability from a dedicated dashboard without admin intervention.

Owners create a profile for each pet -- species, breed, date of birth, weight, temperament notes, and any health conditions or medications. Vaccination records uploaded and stored per pet. When an owner books a service, they select which pet the booking is for, and the pet profile attaches to the booking record. The provider sees the pet's details in full when the booking arrives -- breed, coat notes, health conditions, and any special instructions for that animal. Providers can add their own notes to the pet record after each visit, building a care history that persists across future bookings with the same provider.

Providers configure their available days, time slots, and maximum bookings per slot. Owners search by service type, location, and date and see only providers with genuine availability for that combination. Booking confirmation sent to both parties by email and push notification. Booking status visible in both owner and provider dashboards -- upcoming, completed, cancelled. Cancellation and reschedule policies set per provider, with automated enforcement and refund or credit handling. Repeat booking option on the confirmation screen so an owner can rebook the same provider for the same service without starting the search again.

Review request sent to the owner automatically after each completed booking. Reviews are linked to the verified booking record so a provider cannot receive reviews from people who haven't used their service. Rating system captures overall score and dimension scores -- communication, care quality, punctuality -- so owners get a detailed picture, not just a number. Provider response option on reviews, visible publicly, so the marketplace surface shows professional behaviour. Review volume and recency weighted in search ranking so providers with recent positive reviews rank above inactive ones with old scores. Flag and moderation workflow for reviews that may violate platform guidelines.

Owner pays at booking through a card or digital wallet. Platform holds funds until the service is completed, then releases payment to the provider minus the platform commission. Payout schedule configurable -- daily, weekly, or per-transaction -- with provider bank account set up in the provider dashboard. Platform commission rate configurable by service category and provider tier. Refund workflow for cancellations within the provider's stated policy, with partial refund options. Provider earnings dashboard showing completed bookings, amounts, pending payouts, and historical payout statements. Dispute workflow for service quality issues that require a refund review.

Search filters by service type, species, location radius, availability date, price range, and provider rating. Results ranked by a combination of rating, review count, proximity, and availability. Map view showing provider locations within the search radius so owners can assess travel convenience. Saved provider list so owners can return to a preferred provider without searching again. Browse by service category for owners who are not sure what they need -- "dog walking" surfaces providers and their profiles with enough detail to compare. Featured provider slots for promoted listings, with clear labelling to distinguish promoted from organic results.