Custom software for property management companies, real estate platforms, property developers, and facility management companies who are running their portfolio from spreadsheets, email, and disconnected tools.
We build the operational system your portfolio actually needs -- tenant portals that reduce inbound calls, maintenance request workflows that close tickets faster, and lease management that doesn't require a full-time admin to keep accurate.
Property management systems with tenant portals, maintenance workflows, and lease management built for your portfolio size
Real estate listing and marketplace platforms with lead capture, agent management, and transaction workflows
Smart building IoT integration for access control, energy management, and occupancy monitoring
AI-powered property features including automated valuation, document extraction, and lead scoring
Summary
RaftLabs builds custom PropTech software for property management companies, real estate platforms, property developers, and facility management companies. We develop property management systems with tenant portals and maintenance request management, real estate listing and marketplace platforms, smart building IoT integrations, construction project management software, and AI-powered property features including automated valuation and document extraction. Most PropTech projects ship in 12--14 weeks at a fixed cost.
4+Property technology businesses in 4+ markets
·10-14Week delivery for proptech software
·100+Software products shipped
·FixedCost delivery
Property operations run on information. Most property software makes that information hard to get.
Property management at scale is an information problem. Which unit has an open maintenance request? Which lease expires in 90 days? Which tenant is 15 days overdue? Which contractor last attended which property and what did they do?
Off-the-shelf property management software handles basic property portfolios. When your portfolio has a specific structure -- mixed-use properties, build-to-rent, commercial and residential mixed, short-stay alongside long-term -- the generic system requires so many workarounds that the data stops being reliable and staff stop trusting it.
We build PropTech software where the operational data lives in one place, the workflows run in the system rather than around it, and the people managing the portfolio can see what they need without digging through email or chasing spreadsheets.
What we build
Property management systems
End-to-end property management platforms covering unit and property data, tenancy records, lease management (start dates, renewals, breaks, and expiry alerts), rent collection with automated reminders and arrears tracking, and document storage per property and tenancy. Multi-portfolio support for property management companies handling portfolios on behalf of landlord clients. Landlord reporting portals with income statements, occupancy rates, and maintenance cost summaries. Built for the actual structure of your portfolio -- not a generic residential template.
Tenant portals
Tenant-facing portals covering maintenance request submission with photo upload and category selection, request status tracking, rent payment and payment history, lease document access, and direct messaging to the property management team. Mobile app versions for tenants who prefer to manage their tenancy from their phone. Notification delivery via email and push for request updates, upcoming inspections, and payment confirmations. The tenant portal that reduces inbound calls to your team by giving tenants self-service access to the information and actions they need most.
Maintenance request management
Maintenance request workflows from tenant submission through contractor assignment to work completion and tenant sign-off. Contractor management with approved supplier list, trade category, and coverage area. Automatic routing of requests to available contractors by trade and location. Job scheduling with contractor calendar integration, tenant appointment confirmation, and access arrangement management. Cost tracking per job, per property, and per contractor. Compliance tracking for statutory inspection schedules -- gas safety, electrical certification, fire alarm testing. The maintenance system that closes tickets with a documented audit trail rather than a phone call and a prayer.
Real estate listing and marketplace platforms
Property listing platforms for developers, agencies, and real estate marketplaces: listing management with full media upload, property attribute management, and availability status; lead capture with source tracking; agent or developer portal for managing their listing portfolio; buyer or tenant enquiry management; and property comparison features. Integration with major listing portals (Rightmove, Zoopla, Domain) for syndication. CRM integration for lead follow-up workflows. Built for the operator who wants to control their listing data and lead pipeline rather than relying entirely on third-party portals.
Smart building IoT integration
Integration platforms connecting building management systems, IoT sensors, and access control hardware to a unified property operations dashboard. Access control management -- tenant and staff access credentials, visitor management, and audit logs. Energy management -- meter data from smart meters and sub-meters, consumption reporting by floor and tenant, and alert thresholds for anomalous consumption. Occupancy monitoring using sensor data for space utilisation reporting and HVAC optimisation. For commercial property operators, developers, and facility management companies running buildings where energy cost and space efficiency are operational KPIs.
AI-powered property features
AI features built into property operations: automated property valuation models using comparable transaction data and property attributes; document extraction for lease agreements, inspection reports, and compliance certificates -- pulling key dates, terms, and obligations into structured records; lead scoring for sales and lettings pipelines based on enquiry behaviour and qualification signals; predictive maintenance flagging based on inspection history and property age data; and natural language search for internal property and tenancy records. AI features that work on your existing property data rather than requiring a data migration first.
Problems we solve for PropTech businesses
Property valuation still based on manual comps rather than data models
Valuers pulling comparable sales manually from portals and applying adjustments by feel are slow and inconsistent. A data model that ingests transaction history, property attributes, and local market signals produces a defensible starting point in seconds and frees valuers to focus on the judgement calls that actually require expertise.
Landlord-tenant communication managed through email with no audit trail
When tenancy communications live in personal email inboxes, the record of what was agreed, when notice was given, and what was promised during a dispute is impossible to reconstruct. A structured communication system creates an automatic audit trail that protects both parties.
Maintenance request tracking done through phone calls with no status visibility for tenants
Tenants calling to ask about their maintenance request status is a symptom of a system that gives them no other option. A self-service maintenance portal with real-time status reduces inbound calls and increases tenant satisfaction without adding headcount.
Property inspection reports generated manually with no standardised format
Inspection reports written differently by each inspector create inconsistency, make comparisons across properties impossible, and slow down the handover process. A digital inspection tool with standardised templates and photo capture produces consistent, structured records every time.
Lease and document management across scattered storage with expiry dates manually tracked
Lease documents stored across email, shared drives, and physical folders with renewal dates tracked in a spreadsheet is a compliance risk. When a renewal window is missed or a break clause date is overlooked, the financial impact can be significant. A centralised document system with automated alerts removes that risk.
Investor reporting produced through manual data extraction from disconnected systems
Producing a monthly investor report that pulls occupancy, rent collection, maintenance costs, and capital works from four separate systems is a half-day exercise done by someone who should be managing the portfolio. An automated reporting layer that pulls live data from each source makes this a scheduled export, not a manual task.
How we work with PropTech businesses
We spend one to two weeks understanding your portfolio structure -- property types, tenancy arrangements, team roles, and the specific points where your current tools break down. We identify what data exists in your current systems and what needs to be captured from scratch.
We define the exact scope: which modules we build, which integrations are included, and the delivery milestones. You receive a fixed cost before development starts. There are no hourly rates, and scope additions are priced separately if they arise.
Property software is data-dense. We design the data architecture -- properties, units, tenancies, leases, maintenance jobs, compliance records -- before building the interface. A well-designed data model means the reporting and automation you want later doesn't require rebuilding the foundation.
Development runs in two-week cycles. You review working software at each sprint and provide feedback before the next sprint starts. For tenant-facing tools, we test on the devices your tenants actually use -- not just a desktop browser.
We support the go-live with data migration from your current systems, user onboarding for your property management team, and a hypercare period for production support. You receive full source code and documentation at handover.
What to ask any PropTech software team
Technical capability
Can you show a tenant portal or property management system you've built?
How do you handle multi-portfolio, multi-landlord data isolation?
What accounting platforms have you integrated property management data with?
How do you approach compliance tracking and expiry date automation?
Delivery and commercial
Is the project priced at a fixed cost or hourly?
Who owns the source code at the end of the engagement?
How do you handle scope changes identified during the build?
PropTech-specific experience
Have you built maintenance request workflows with contractor routing?
Can you integrate with property listing portals like Rightmove or Domain?
Have you built AI-powered property features on real portfolio data?
PropTech software development cost
Scope
Estimated range
Timeline
Tenant portal and maintenance requests
Tenant portal and maintenance requests
$30,000–$55,000
10–14 weeks
Property management system
Property management system
$50,000–$90,000
12–18 weeks
Investment and reporting platform
Investment and reporting platform
$40,000–$75,000
12–16 weeks
Full proptech platform
Full proptech platform
$100,000–$220,000+
6–12 months
Frequently asked questions
We build software for residential lettings agencies managing landlord portfolios, build-to-rent operators managing their own stock, commercial property managers, mixed-use property developers, facility management companies running managed buildings, and real estate tech companies building PropTech products to sell to the market. The common factor is that the operation has outgrown spreadsheets and generic property management software, or has specific workflow requirements that off-the-shelf platforms cannot support without significant workarounds. We scope each project based on your portfolio structure and operational requirements.
Yes. Most PropTech projects involve integration with existing systems rather than replacing everything at once. We integrate with accounting platforms (Xero, QuickBooks, Sage) for rent accounting, supplier payment processing, and landlord financial reporting. We've integrated custom tenant portals and maintenance systems on top of existing property management databases where the core data model works but the user-facing tools don't. We also integrate with major property listing portals via their APIs for syndication from a central listing management system. Integration scope is defined during discovery because it determines how complex the data mapping and ongoing sync requirements are.
Smart building projects start with an audit of what hardware and systems already exist in the building -- access control, BMS, smart meters, HVAC controls, and sensor infrastructure. We then design the integration layer that pulls data from each system into a unified operations platform, normalising data formats across manufacturers and protocols. For new buildings, we advise on hardware selection that works with open APIs rather than proprietary-only systems that lock you into one vendor. The typical output is a property operations dashboard where building managers can see access events, energy consumption, occupancy, and active alerts in one place rather than logging into separate manufacturer apps.
Based on projects we've delivered, the AI features with the strongest operational impact are: document extraction from lease agreements and compliance certificates, which eliminates manual data entry of key dates and obligations and prevents the missed renewals and lapsed certifications that create liability; lead scoring for lettings pipelines, which lets agents prioritise the enquiries most likely to convert rather than working the queue in order; and automated valuation support, which gives valuers a data-driven starting point for appraisals rather than starting from scratch. Predictive maintenance has value for commercial operators with high maintenance volumes -- the signal-to-noise ratio improves as the dataset grows. We size the AI investment to the operational problem, not the technology.
