• Off-the-shelf property management platforms not supporting your portfolio structure, charging model, or reporting requirements without expensive workarounds?

  • Compliance certificate expiry dates tracked in a spreadsheet that gets updated inconsistently, creating liability every time a certificate lapses unnoticed?

Property Management Software Development

Custom property management software for lettings agencies, BTR operators, and commercial managers who have outgrown spreadsheets and generic platforms -- rent roll management, tenancy lifecycle, maintenance workflows, compliance tracking, and landlord reporting in one system.

Built around your portfolio structure and operational model. Whether you manage 200 units for private landlords or 2,000 BTR apartments for a single owner, the system is configured to how you actually operate -- not to a vendor's default workflow.

  • Rent roll with tenancy schedules, rent review calendars, and arrears tracking

  • Maintenance request workflow from tenant report through supplier dispatch to invoice approval

  • Compliance certificate tracking with automated expiry reminders and access controls

  • Landlord and owner reporting generated automatically at the end of each period

RaftLabs builds custom property management software for residential lettings agencies, build-to-rent operators, and commercial property managers -- rent roll management, tenancy lifecycle tracking, maintenance request workflows, compliance certificate tracking, supplier management, landlord reporting, and accounting system integration. Built for operations that have outgrown off-the-shelf platforms or have specific workflow requirements generic software can't support. Most property management platforms ship in 12-16 weeks at a fixed cost with full source code ownership.

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Aldi
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Microsoft
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GE
Bank of America
T-Mobile
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Techstars
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100+Products shipped
24+Industries served
FixedCost delivery
12-16Week delivery cycles

Generic property management platforms work until your operation is different enough that they don't

Off-the-shelf property management software handles standard residential lettings well. When your operation diverges from that model -- a BTR portfolio with amenity bookings and smart access, a mixed-use development with commercial and residential tenancies under one landlord, a lettings agency with a bespoke fee structure and custom landlord reporting requirements -- the platform starts to bend.

You find yourself working around it. Data lives in the platform for compliance purposes and in spreadsheets for actual management. Reports are generated by exporting data and processing it in Excel. Maintenance workflows are managed in the platform for the record and via WhatsApp for the actual coordination. The platform becomes overhead rather than infrastructure.

Custom property management software is built around your portfolio structure from the start. The data model matches how your tenancies are structured. The workflows match how your team operates. The reports match what your landlords and owners actually need to see.

What we build

Rent roll and tenancy management

Complete rent roll covering all tenancies with current and upcoming rent, lease start and end dates, notice periods, break clauses, and rent review schedules. Tenancy lifecycle management from enquiry through application, referencing, tenancy agreement, and ongoing management to renewal or vacation. Arrears tracking with automated reminder sequences, escalation flags, and payment plan recording. Rent review calendar with automated notifications before review dates. The tenancy register that tells your property managers what's happening across the entire portfolio without needing to open individual files.

Maintenance request and supplier management

Tenant maintenance request submission with priority classification, photo capture, and property manager triage. Supplier dispatch workflow where approved works are assigned to the right trade with job details, property access instructions, and scheduling. Job completion confirmation with supplier invoice upload and approval workflow. Maintenance cost allocation to the correct landlord or cost centre. Recurring maintenance scheduling for contracted services -- lifts, fire safety, HVAC. The maintenance system where the tenant knows the status, the supplier has the instructions, and the invoice flows to approval without a phone call to chase any of it.

Compliance certificate tracking

Certificate register for every compliance requirement across your portfolio -- gas safety, electrical installation condition reports, EPC, fire risk assessments, legionella, HMO licences, and any jurisdiction-specific requirements. Expiry dates tracked with tiered automated reminders before lapse. Access control flags that prevent a property from being let if a mandatory certificate has expired. Certificate upload and storage with document version history. Compliance dashboard showing portfolio status at a glance -- the risk exposure view that tells you what needs actioning before it becomes a liability.

Landlord and owner reporting

Landlord statements generated automatically at end of each payment period -- rent received, management fees, maintenance invoices, compliance costs, and net disbursement. Year-end tax summaries with income and expenditure by property and by tax year. Owner portal where landlords can view their portfolio performance, download statements, and check maintenance activity without calling the office. Custom report formats for institutional owners who need data in a specific structure. The landlord reporting that takes ten minutes to generate, not two days.

Accounting system integration

Integration with your accounting system -- Xero, QuickBooks, Sage, or a custom ledger -- so rent receipts, management fees, supplier invoices, and landlord disbursements flow from the property management system without manual re-entry. Reconciliation between the rent roll and the bank account. Credit control workflow integration for arrears escalation through to legal action. The finance integration that removes the duplicate data entry that currently costs your accounts team hours every week.

BTR and multi-unit operations

Features specific to build-to-rent and multi-unit operations -- amenity booking management for gyms, meeting rooms, and communal spaces; parcel management and resident notification; access control integration for smart locks and fob systems; community communications and resident engagement tools; and service charge tracking for managed buildings. Resident app integration where tenants can book amenities, log maintenance, and pay rent from a single mobile interface. The operational infrastructure that a BTR asset needs to deliver a differentiated resident experience at scale.

Frequently asked questions

Off-the-shelf platforms like Arthur, Fixflo, Yardi, or Buildium handle standard residential lettings operations well. Custom development makes sense when your operation has requirements the platform can't support without significant workarounds -- an unusual fee structure or commission model, a reporting format required by institutional landlords that the platform can't generate, a mixed portfolio of residential and commercial tenancies with different management workflows, or a BTR operation that needs amenity booking, smart access integration, and resident engagement tools in addition to core tenancy management. If you've spent more than six months configuring a platform and it still doesn't work the way you operate, that's a strong signal your operation is different enough to warrant custom development.

Yes. Listing syndication is a common requirement for lettings agency property management systems. We integrate with major portals via their data feed APIs to push property listings, photos, and availability from your central system. Changes made in the property management system -- price reductions, availability updates, status changes -- propagate to the portals automatically. The integration reduces the manual work of updating multiple portals independently and ensures the data is consistent across all channels. Portal API access requirements and data feed specifications vary by platform and country -- we assess these during discovery and confirm what's achievable before development starts.

HMO and licensed properties require additional compliance tracking beyond standard residential -- HMO licence details and renewal dates, room-level compliance records, maximum occupancy tracking, and additional safety certificate requirements. The system can be configured to treat these properties as a distinct category with the appropriate compliance checklist and licence management fields. Access controls can prevent an HMO property from being let above its licensed capacity. Compliance dashboard views can filter by property type so HMO portfolios are reviewed separately from standard lets. The specific compliance fields depend on your jurisdiction -- we scope these during discovery to make sure the system covers your regulatory requirements.

A property management platform covering rent roll, tenancy management, maintenance workflows, compliance tracking, and landlord reporting typically runs $40,000--$90,000. A more complete system with accounting integration, tenant portal, BTR amenity features, and portal syndication typically runs $90,000--$180,000. Cost depends on portfolio size and complexity, the number of integrations, whether a tenant or landlord portal is included, and any BTR or commercial-specific requirements. We scope every project before pricing it -- you get a fixed cost and a clear scope before development starts.

Related proptech software

Talk to us about your property management software project.

Tell us your portfolio size, your current tools, and what the platform needs to do that your existing system can't. We'll scope the right system and give you a fixed cost.